FAQ’s
Frequently Ask Questions
Got questions about shipping with Yang Ming Express? We’ve answered some of the most common queries to help you understand our services better.
We offer a full range of logistics solutions, including urgent air freight, cost-effective ocean freight, and flexible land transportation. Whether you need speed or affordability, we’ll help you choose the best option for your cargo.
Air freight is the fastest option, typically delivering within 1–7 days depending on the route. Ocean shipping is more economical but takes longer, usually 2–6 weeks, depending on the distance and port schedules.
Yes. Every shipment with Shipcore Express comes with a tracking number, allowing you to monitor your cargo from pickup to delivery through our online system.
Absolutely. We provide end-to-end customs clearance services, ensuring that all paperwork and legal requirements are handled smoothly to avoid delays.
We ship a wide variety of goods, from general cargo and manufactured goods to raw materials, machinery, and perishables. If you’re unsure about a specific item, our team can advise you before booking.
You can request a quote by filling out our online quote form or by contacting our team directly via phone or email. Just provide your cargo details, origin, destination, and preferred shipping method, and we’ll respond promptly.
We provide both. Depending on your needs, we can arrange door-to-door, port-to-port, or door-to-port services for maximum flexibility.
The required documents depend on the cargo type and destination, but typically include a commercial invoice, packing list, and bill of lading/airway bill. Our team will guide you through the exact paperwork needed for your shipment.
Yes. Certain goods such as hazardous materials, illegal substances, firearms, and restricted chemicals may not be shipped. Please consult our team for a detailed list of restricted items.
Our customer service team is available to assist you by phone, email, or through our website’s contact form. Once you book with us, you’ll also be assigned a dedicated representative for updates.